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  |   Privacy

Privacy Policy

This privacy policy (“Privacy Policy”) sets out how GoEx Logistics Private Limited (“Company”) uses and protects any information that you give the Company when you use the website and the GoEx business software (collectively “GoEx”). The Company is committed to protecting your privacy. This Privacy Policy explains how the Company collects, uses and shares your personal information. This Privacy Policy applies to your use of GoEx as further described in the Company’s Terms and Conditions available at

By using GoEx, you agree to be bound by the terms and conditions of this Privacy Policy. You hereby expressly consent to the processing of your personal information in accordance with this Privacy Policy. Your personal information may be stored, processed or transmitted in India or any other part of the world, where laws regarding storing, processing or transmitting of personal information may be less restrictive than the laws in your country. If you do not agree to the terms of this Privacy Policy, please do not use or access GoEx.

By mere use of or access to GoEx, you expressly consent to the Company’s use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions.


    The Company collects personal information from you in a variety of ways when you use GoEx, such as:

    • Account. The Company collects, and associates with your account information, your name, your company’s name, birth date, email address, phone number, profile details, work, gender, business details, address and other personally identifiable information. If you create an account by logging in with your credentials from your third party account with certain social networking sites (such as Twitter, LinkedIn, Google+ or Facebook), the Company may receive information about you from such social networking sites, in accordance with the terms of use and privacy policy of that social networking site. The Company works with such social networking site’s application protocol interface (API) in a way that allows you to authorize the Company to access your account on that social networking site on your behalf. If you consent to the Company to share your information with these social networking sites (e.g., post public content on your wall/profile page), the Company will share information with them in accordance with your privacy choices. Once the Company shares your information with these social networking sites, the terms and policies of these sites, and not this Privacy Policy, will apply to their use of your information.
    • Website and Software Related Use. When you use GoEx, the Company stores, processes and transmits your files (like images, videos, emails, feedback, postings, comments, log file information from browser, software etc., metadata and other data) and information related to them. If you give the Company access to your contacts, the Company will store those contacts on its servers for you to use. This will make it easy for you to do things like share your data, send emails, and invite others to use GoEx.
    • Usage. The Company collects information about your business area, expertise and preferences as per the data input by you. Your devices (depending on their settings) may also transmit location information to the Company.
    • Cookies and other Technologies. The Company uses technologies like cookies and pixel tags to provide, improve, protect and promote GoEx. For example, cookies help the Company with things like remembering your username for your next visit, understanding how you are interacting with GoEx, and improving it based on that information. The Company uses software tools to collect information about how you interact with GoEx, such as mouse clicks, touch gestures, drags, hover-overs, response times, errors, page views and length of visits to certain pages. You can set your browser to not accept cookies, but this may limit your ability to use GoEx. The Company may ask its other partners to serve ads or services to your computer systems or other devices, which may use cookies or similar technologies placed by the Company or the third party. The Company does not control use of such technologies used by advertisers and partners and it expressly disclaims responsibility for information collected through them.
    • Analytic Services. The Company may use third party analytics services such as Google Analytics, KISSmetrics and Comscore, to collect information about how you use and interact with GoEx. Such third party analytics services may use cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which website or hyperlink referred you to GoEx. The Company uses these analytics services to analyze how people use GoEx, to improve them, to customize the content/features users see/use based upon their interests and to send email to users who are not actively using GoEx. For more information about how these entities use this information, please refer to their privacy policies made available on their respective websites.
    • Information Collected from Third Parties. The Company may receive information about you from third parties that offer hyperlinks to GoEx on their website and/or products and/or services. These third parties may supply the Company with your information. The Company may add this information to the information it has already collected from you via GoEx in order to improve the products and/or services the Company provides and/or its website and software.
    • General Use. In general, the information you submit to the Company is used either to respond to requests that you make, or to aid the Company in serving you better. The Company may use your information in the following ways:

      • to send you a welcome e-mail and to verify ownership of the e-mail address provided when your user account was created;
      • to identify you as a user in the Company’s system;
      • to provide access to GoEx;
      • to facilitate the creation of and secure your user account;
      • to provide improved administration of GoEx;
      • to notify you about updates to GoEx;
      • to improve and customize the quality of experience when you interact with GoEx;
      • to send you administrative e-mail notifications, such as security or support and maintenance advices;
      • to engage with or contact inactive users of GoEx;
      • to direct certain content and advertisements to you so that you are more likely to see content and advertisements that are relevant to you;
      • to analyze the data submitted by you;
      • to send offers and promotional materials related to GoEx and those of third parties for marketing and other purposes.
    • The Company may also use and share aggregated or de-identified information for any purpose and in any manner. This aggregated or de-identified data that the Company shares may include non-personally identifiable data that the Company creates using your personal information by excluding information that makes the data personally identifiable.

    The Company may share information as per the terms of this Privacy Policy; however the Company shall endeavor that such use of information does not create hindrance on your use of GoEx. The Company does not share your personal information with third parties other than as follows:

    • Others working for the Company. The Company uses certain trusted third parties to help the Company provide, improve, protect, and promote GoEx (such as third-party analytics tools/services to help the Company measure traffic and usage trends for GoEx, to help track vehicles and to store, host data/information). By agreeing to use GoEx, you agree that these third parties will access your information to perform tasks on the Company’s behalf and in compliance with this Privacy Policy.
    • Third Parties. The Company may also share certain information such as cookie data with third-party advertising partners. This information would allow third-party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
    • Generally with your Consent. Any information or content that you voluntarily disclose for posting on GoEx may become available to the public, as controlled by any applicable privacy settings that you set. To change your privacy settings on GoEx, you may change your profile setting. Once you have shared the content/data or made it public, that content/data may be re-shared by others.
    • Enforcing Rights. The Company may also disclose personal information to enforce its policies, respond to claims that a posting or other content violates others’ rights, or protects anyone’s rights, property or safety.
    • Law   Order. The Company may disclose your information to third parties if it determines that such disclosure is reasonably necessary to: (a) comply with the laws; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of its name, brands, trademarks or such other rights belonging to it or its other users; or (d) protect its rights.

    Stewardship of your data is critical to the Company and a responsibility that the Company embraces. The Company believes that its users’ data should receive the same legal protections regardless of whether it’s stored on its servers or on your home computer systems or devices. The Company will abide by the following principles when receiving, scrutinizing and responding to government requests for its users’ data:

      • Be transparent,
      • Fight blanket requests,
      • Protect all users, and
      • Provide trusted services.
    • Retention. The Company will retain your personal information for as long as it needs it.
    • No warranty. The Company uses commercially reasonable safeguards to help keep the information collected through GoEx secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, no method of transmission over the internet, or method of electronic storage, is 100% secure and so the Company cannot fully ensure or guarantee the security of any information you transmit to the Company or guarantee that information on GoEx may not be accessed, disclosed, altered, or destroyed by any person.
    • Around the world. The Company may store, process and transmit information in locations around the world - including those outside your country. Information may also be stored locally on the devices you use to access GoEx. By registering for and using GoEx, you consent to the transfer of information to any part of the world in which the Company, its affiliates or service providers maintain facilities and the use and disclosure of information about you thereto as described in this Privacy Policy.

    You may change certain of your personal information by editing your user account or by sending the Company an e-mail at or postal mail addressed to the Company. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and the Company, at all times. The Company is not responsible for any third party functionality, privacy or security policies which you are bound by. Please do your part to help the Company.


    The Company may share some or all of your information in connection with or during negotiation of any merger, financing, acquisition or dissolution, collaboration, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of its business or assets. In the event of an insolvency, bankruptcy, or receivership, your information may also be transferred as a business asset. If another entity acquires the Company or its business or assets, that entity will possess all your information collected by the Company and will assume the rights and obligations regarding your information as described in this Privacy Policy.

    The Company may change this Privacy Policy from time to time. If the Company makes any changes to this Privacy Policy, the last modified Privacy Policy shall be applicable to you.


    The Company may periodically send you free newsletters and promotional communications. When you receive newsletters or promotional communications from the Company, you may “opt-out” of these emails by following the unsubscribe instructions provided in the email you receive or by contacting the Company at Despite your indicated email preferences, the Company may send you notices of any updates to its Privacy Policy, Terms and Conditions or other administrative emails.


    The Company welcomes your comments or questions regarding this Privacy Policy. Please e-mail the Company or contact the Company at the following address:

    Head of Legal
    GoEx Freight Solutions Pvt. Ltd.,
    602, 55 Corporate Avenue,
    Saki Vihar road,
    Andheri (East),
    Mumbai 400 072.
    E-mail id: