GoEx is an online technology based platform for various Stakeholders such as Consignor/Consignee, Fleet Owner and Brokers/Commission Agents that caters to transportation of goods.
GoEx Freight Solutions Pvt. Ltd. was formed in February 2016 and will roll out operations from September 2016. The company promoted by Vishal Jain, a Technocrat and Tanvi Vageria, a Chartered Accountant has on board proven professionals having rich experience in the Logistics domain.
GoEx provides a transparent, real time interface to Consignor and Fleet Owners to cater to the load requirements based on market determined rates. GoEx provides end to end solution to all stakeholders and operates as a Goods Transport Agency.
Services will be initially launched in West India and thereafter extended to North India. Within a year services will be available on PAN India basis.
All Stakeholders (Consignor, Driver, Transporters, Brokers will be required to use GoEx Provided Smartphone). This is because the application developed by GoEx is not compatible to all models of all manufacturers. In course of time we may consider to allow all Stakeholders except the Driver and the Vehicle to use their own Smartphone. The driver and the vehicle will necessarily have to use GoEx supplied Smartphone as shipment tracking is a feature that is built on the vehicle tracking device. Similarly certain other facility like click to call facility is provided on the Smartphone of the driver. Initially, the GoEx mobile app is available on the android system only.
The vehicle is fitted with a vehicle tracking device with GPS features enabled on 2G. The Vehicle Tracking device is fitted around the dashboard and is connected to the battery of the truck to facilitate its charging. The driver is given a Smartphone with GoEx App enabled for GPS and incoming SMS and voice calls. A click to call facility is also available to the driver on the Smartphone. Smartphone of the driver cannot be used for any other purpose as all other services are disabled.
The GoEx provided Smartphone facilitates communication between the driver/transporters and other Stakeholder like Consignor and Consignee to ascertain their status of the cargo or the location of the driver. The GoEx App can however be accessed through any laptop/desktop/computer.
All registered Stakeholders such as Consignor, Driver and Fleet Owner/Brokers can download the app from the website or Google Play store. All such users have a User ID and password linked to a registered Mobile Phone. This is to provide secure access to all Stakeholders and to send One Time Password to the concerned Stakeholders.
You can access the GoEx website and leave details of your contacts. A representative of GoEx will call you and fix an appointment to meet you and explain the details of the model. You can also contact the GoEx helpline Number available on the website (www.goex.in).
GoEx provides insurance cover for those goods which are carried on Carriers Risk Basis. The amount of the insurance however is charged to the Consignor and recovered through the invoice raised on them. All other consignments are carried on Consignors risk or Consignees risk as advise by consignor.
All damages and shortages endorsed on the Goods Consignment Note/LR and accepted by Sub-Transporters of GoEx shall be recovered by GoEx from the Sub-Transporters and paid to the Consignor.
GoEx has an emergency helpline which can be contacted. The details of the help line are available on the web site. In addition since there is Vehicle Tracking Device available on the Truck, the system senses that vehicle is stationary and sends SMS/emails to the concerned Stakeholders. On receipt of intimation of accident, alerts go out to transporters, consignors and consignee. GoEx also provides alternate logistical support on a best-effort basis to carry the cargo to the Consignee. The responsibilities for insurance related claims and procedures rest on the driver and Fleet Owner. In case if there is any failure on their part, they are fully responsible and liable financially. In case of an accident, GoEx will assist the Consignor to complete the insurance related documents and formalities so that they can prefer Insurance claim. For consignments carried by GoEx on Carriers risk, the insurance related formalities and lodging of claim will be done by GoEx and on receipt of amount from insurance company, GoEx will pay the Consignor the amount received.
The Mobile App is simple to use and suitable training will be provided to the driver to use the Click2Call facility and also to upload POD once the consignment is delivered to the Consignee.
You can either send an enquiry to the GoEx website or do online registration. The registration process requires certain supporting documents and subject to internal check and approval by the GoEx Team. Suitable intimation is sent to concerned Stakeholders advising them of outcome of the registration process.
All Stakeholders will be required to complete the KYC formalities and submit suitable proof as stipulated by concerned Statutory Authorities.
GoEx requires Consignors, Brokers and Fleet Owners to enter into an agreement with GoEx. Fleet Owners may be part of the GoEx platform on full time dedicated basis or part time association. Those associated with GoEx on full time dedicated basis will be given precedence over part time stakeholders.
As a Consignor you get benefit of a transparent real time market determined rate with complete visibility and status of your cargo. You also get vehicles which are screened for suitability and fitness before being registered with GoEx.
As a Transporter or Fleet Owner you have a quick turnaround time which improves your vehicle utilization. You also get market determined freight rates by participating in an on line bidding process.
As a Driver dependence on middle men for Load is eliminated.
As an Associate (Broker /Booking Agent/ Commission Agent) you can enlarge your scope and area of operations as you are part of a network of registered stakeholders.
GoEx proposes to establish a network spread across different states in India. The Transport Centers initially will be located in the West.
GoEx’s pre-verified fleet transports the following list of materials (excluding hazardous cargo and liquids):
GoEx uses the following vehicle types in transportation: